Thomas Cole Family Testimonial
Steven Weston, Debbie Palmer, Sara Burr, and the HWWS Team:
On October 3, 2005, my family’s life changed forever when my Dad was killed by a negligent semi-truck driver. Today, June 3, 2009, not a moment goes by that we don’t miss him; but with your help, we have achieved what justice could be gained through criminal prosecution and a wrongful death suit. Nothing could take the place of my Dad, and we would give anything to have him back. Full justice will only be achieved when we’re reunited with him in Heaven. Until then, we are trusting God to see us through this trial. The proceeds from the lawsuit will provide for my Mom to replace her lost income, and provide money for my Dad’s grandkids to attend college. Thank You.
I wanted to take a moment and share some of my thoughts with your team and any future prospective clients about this experience.
After the accident, my family’s top priority became protecting my Mom. We knew that we needed to consult an attorney. After several interviews in Grand Rapids, Kalamazoo, and Lansing, we were quite frustrated. None of the law firms even came close to meeting our expectations. We didn’t know who we could trust.
A family member referred us to HWWS. Right away, we knew we had found the right law firm. You and your team had already started an investigation to collect evidence that was quickly disappearing and offered to provide this evidence free of charge to a different law firm if we chose not to retain HWWS. This act of good faith stood in refreshing contrast to other law firms we had interviewed.
During our first interview, Steven described the firm’s “shock and awe” approach to handling their client’s cases. Basically, you explained that HWWS does all the work up front to prepare a case and are quite successful at convincing defendants and insurance companies to settle out of court. Throughout the process, I was impressed with HWWS bold tenacity when dealing with the insurance representatives. I learned early on that HWWS is not in the business of backing down from a fight; at the same time, knew how to wisely pick their battles to protect their client’s interest. Your assessment of the risks and benefits at each milestone made making the tough decisions possible.
HWWS dealt with compassion and integrity with my family throughout the process. Your professionalism and warmth helped us get through the greatest challenge of our lives. You prevented my Mom from any further pain and suffering by keeping this out of the courts, and maximized the settlement value of this case.
My Dad would be proud of how everyone did their job and I would recommend HWWS to any family suffering through a wrongful death.
Sincerely,
Troy Cole P.R. on behalf of the Family of Thomas Cole